FAQ
FREQUENTLY ASKED QUESTIONS
Do you accept online bookings?
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Yes, we do accept online bookings. We are a fully automated cleaning service provider, ensuring a seamless and hassle-free customer experience.
Do you take cash?
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Unfortunately, we do not accept cash or check payments. However, we do accept online payments through debit cards, credit cards, or bank transfers.
Do you provide your own equipment?
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Our cleaners bring all the necessary equipment to complete their services. If you have a specific request, such as shining a stainless steel fridge, we kindly ask that you provide the appropriate cleaning solutions to assist our cleaners in fulfilling that request.
How do we pay for the service?
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Payment is due once you have booked with us and that is done online.
What types of services do you offer?
Residential Cleaning Services
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Recurring Cleaning (Weekly, Bi-Weekly, Monthly)
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Deep Cleaning (Initial & Seasonal)
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Move-In / Move-Out Cleaning
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Post-Construction Cleaning
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Luxury Home Detailing
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Eco-Friendly Cleaning Options
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Customized Cleaning Plans
Room-Specific Services
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Kitchen Cleaning & Sanitizing
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Bathroom Deep Cleaning
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Bedroom Cleaning & Bed Linen Changes
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Living Room & Common Area Cleaning
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Dusting (high/low surfaces, baseboards, fans)
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Floor Care (Vacuuming, Mopping, Polishing)
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Wall, Door, & Baseboard Cleaning
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Inside Cabinet & Appliance Cleaning (optional)
Commercial Cleaning Services
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Office Cleaning
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Retail Space Cleaning
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Boutique & Salon Cleaning
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Real Estate Property Cleaning
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Short-Term Rental Turnover Cleaning
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Common Area & Lobby Detailing
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Disinfection & Sanitization Services
Additional Services
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Laundry & Folding (add-on)
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Interior Window Cleaning
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Organization Services (closets, cabinets, pantries)
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Green Cleaning Products Upon Request
Do you offer carpet cleaning or window cleaning?
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Yes, we also offer carpet cleaning and window cleaning services!
Do you carry liability insurance?
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Yes, we have general liability insurance, workers' compensation insurance, commercial motor insurance, and janitorial bond insurance.
How frequently do you bill for Commercial Cleaning?
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Our accounts are billed monthly.
What customer service systems do you have in place?
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Our customer service team is available to assist you Monday through Friday from 8:00 am to 5:00 pm. We respond quickly to all messages, and if any issues arise, we aim to resolve them within 24 hours. Don’t hesitate to reach out if you need to get in touch!